This Privacy Policy explains how Seven Casino ("we", "us", "our") collects, uses, stores, shares and protects your personal data when you visit or use Seven Casino online, including when you register for a Seven Casino login, access your account, or claim a Seven Casino bonus. Please read this document carefully before using our services.
Seven Casino is operated by Seven Gaming Ltd, a company registered in the United Kingdom. We are authorised and regulated by the UK Gambling Commission (UKGC) under Licence Number [LICENCE NUMBER]. Our registered office address is [Registered Address], United Kingdom.
As the operator of seven casino uk, Seven Gaming Ltd acts as the data controller in respect of all personal information processed in connection with your use of our platform, including the seven casino online service and associated products.
For data protection enquiries, our Data Protection Officer (DPO) can be reached at the contact details provided in Section 14 of this policy.
Seven Casino collects different categories of personal data depending on how you interact with our service. The categories of data we may collect include:
We may collect special category data only where strictly required — for example, information about gambling-related harm for responsible gambling purposes — and only with your explicit consent or where required by law.
Seven Casino collects personal data through the following means:
Seven Casino processes your personal data on the following legal bases under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and service delivery | Performance of a contract (Art. 6(1)(b)) |
| Identity verification (KYC/AML) | Legal obligation (Art. 6(1)(c)) |
| Responsible gambling measures | Legal obligation and legitimate interests (Art. 6(1)(c), (f)) |
| Fraud prevention and security | Legitimate interests (Art. 6(1)(f)) |
| Marketing communications | Consent (Art. 6(1)(a)) |
| Analytics and service improvement | Legitimate interests (Art. 6(1)(f)) |
| Legal claims and regulatory reporting | Legal obligation / Vital interests (Art. 6(1)(c), (d)) |
Where we rely on legitimate interests, we have carried out a balancing test to ensure our interests do not override your rights and freedoms.
Seven Casino uses your personal data for the following specific purposes:
Seven Casino does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly for the purposes described in this policy:
In the event of a merger, acquisition or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified prior to any such transfer becoming subject to a different privacy policy.
All third parties with whom Seven Casino shares personal data are contractually required to handle it securely and in accordance with applicable data protection law.
Seven Casino uses cookies and similar technologies on the seven casino online platform. Cookies are small text files placed on your device that help us deliver and improve our services.
You can manage or withdraw your consent to non-essential cookies at any time through our Cookie Preference Centre, accessible from the footer of our website. You may also configure your browser to refuse or delete cookies, though this may impair some functionality of the seven casino uk platform.
For full details of the specific cookies we use, please refer to our separate Cookie Policy.
Seven Casino retains your personal data for as long as is necessary for the purposes for which it was collected and to comply with our legal obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and transaction records | 5 years after account closure | UKGC licence conditions; AML regulations |
| KYC and identity documents | 5 years after account closure | Money Laundering Regulations 2017 |
| Financial transaction records | 6 years | HMRC requirements; Companies Act |
| Self-exclusion records | Duration of exclusion + 5 years | UKGC Social Responsibility Code |
| Marketing consent records | Until consent is withdrawn + 3 years | PECR; UK GDPR |
| Technical/server logs | Up to 13 months | Legitimate interests |
Following the expiry of applicable retention periods, your personal data will be securely deleted or anonymised in accordance with our Data Destruction Policy.
Seven Casino implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, alteration or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, Seven Casino will notify the Information Commissioner's Office (ICO) within 72 hours of becoming aware of the breach, and will inform affected individuals without undue delay where required.
Whilst we take all reasonable steps to secure your data, no online platform can guarantee absolute security. You are responsible for keeping your seven casino login credentials confidential and for notifying us promptly if you suspect unauthorised access to your account.
Under UK GDPR and the Data Protection Act 2018, you have the following rights in relation to your personal data held by Seven Casino:
You have the right to request a copy of the personal data we hold about you (a Subject Access Request or SAR). We will respond within one calendar month.
You have the right to request correction of inaccurate or incomplete personal data. You may also update certain information directly through your account settings.
You may request deletion of your personal data in certain circumstances — for example, where it is no longer necessary for the purpose for which it was collected. This right does not apply where we are required to retain data by law (e.g. AML record-keeping obligations).
You may request that we restrict processing of your personal data while a complaint or objection is being resolved.
Where processing is based on your consent or performance of a contract, you may request that we provide your personal data in a structured, commonly used and machine-readable format.
You have the right to object to processing based on legitimate interests, including profiling. You also have an unconditional right to opt out of direct marketing at any time.
Where Seven Casino uses automated decision-making (including profiling) that produces legal or similarly significant effects, you have the right to request human review of such decisions.
Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 14. We will verify your identity before processing your request. There is no charge for exercising your rights, except in the case of manifestly unfounded or excessive requests.
If you are not satisfied with how Seven Casino handles your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Seven Casino primarily processes personal data within the United Kingdom. Where it is necessary to transfer your data outside the UK — for example, to service providers located in other countries — we ensure that appropriate safeguards are in place, in accordance with UK GDPR Chapter V requirements. These safeguards may include:
You may request details of the safeguards applicable to any specific international transfer by contacting our DPO.
Seven Casino online services are strictly intended for individuals who are 18 years of age or older. We do not knowingly collect personal data from individuals under the age of 18.
We conduct age verification checks on all new accounts in compliance with UKGC licence conditions. If we discover that personal data has been collected from a person under 18, we will delete that data immediately and close the relevant account.
If you believe a minor has registered on the seven casino uk platform, please contact us immediately at the details provided in Section 14.
Seven Casino reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. The date of the most recent revision is always displayed at the top of this document.
Where changes are material, we will notify registered users by email and/or by posting a prominent notice on the seven casino online platform prior to the changes taking effect. Continued use of our services following notification constitutes your acknowledgement of the updated policy.
We encourage you to review this Privacy Policy periodically to remain informed about how Seven Casino protects your information.
If you have any questions, concerns or requests regarding this Privacy Policy or the way Seven Casino processes your personal data, please contact us using the following details:
We aim to respond to all data protection enquiries within 30 calendar days. Where a request is complex or we receive a high volume of requests, we may extend this period by a further two months, in which case we will notify you within the initial 30-day period.