Responsible Gaming

1. Our Commitment to Responsible Gambling

Seven Casino operates under a licence issued by the UK Gambling Commission (UKGC). As part of our regulatory obligations and our own standards, we maintain a comprehensive responsible gaming programme. Our approach encompasses player protection measures, access to support services, and ongoing staff training.

Seven Casino online services are designed with tools that empower players to manage their gambling activity. We do not regard responsible gaming as a compliance formality — it is a core operational principle at Seven Casino.

2. Who Should Not Gamble

Gambling at Seven Casino is not suitable for all individuals. You should not use Seven Casino services if:

• You are under 18 years of age.
• You are in financial difficulty or carrying significant personal debt.
• You are recovering from a gambling-related problem.
• You are currently self-excluded from any gambling operator.
• Gambling is causing or has previously caused harm to you or those around you.
• You are in an emotionally vulnerable or stressed state.

3. Player-Controlled Limits

Following Seven Casino login, registered players have access to a suite of account management tools designed to support responsible play. These limits can be set or amended at any time via the account settings section.

3.1 Deposit Limits

Players may set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Requests to increase a deposit limit are subject to a mandatory cooling-off period of a minimum of 24 hours before the increase is applied.

3.2 Loss Limits

Seven Casino allows players to set a maximum net loss threshold per day, week, or month. Once reached, the player will be restricted from placing further real-money wagers until the limit period resets.

3.3 Session Time Limits

Players may define a maximum session duration. When the limit is reached, the player will receive a notification and, if they do not respond, will be logged out automatically. Reality checks can also be activated to provide periodic reminders of elapsed time and net position.

3.4 Wager Limits

A maximum bet size per spin or round can be configured independently of deposit limits, allowing players to control individual stake sizes across all game categories on Seven Casino.

3.5 Cooling-Off Periods

A cooling-off period temporarily restricts account access for a defined duration — from 24 hours to 6 weeks. During a cooling-off period, the player's account remains open but no deposits or real-money gameplay is permitted. The period cannot be shortened once activated.

4. Self-Exclusion

Seven Casino offers a self-exclusion facility to players who wish to take a more extended break from gambling. Self-exclusion is distinct from a cooling-off period in both scope and duration.

1. Self-exclusion periods at Seven Casino range from a minimum of six months to a maximum of five years, or indefinitely.
2. During self-exclusion, the player's account is suspended. All marketing communications, including Seven Casino bonus offers and promotional emails, are ceased immediately.
3. Self-exclusion requests take effect within 24 hours of submission. Players are encouraged to remove Seven Casino from saved browsers and delete any related applications.
4. A self-exclusion cannot be reversed before the minimum exclusion period has elapsed. Requests to reinstate an account are subject to a minimum 24-hour reflection period and confirmation steps.
5. Upon expiry of a self-exclusion, the account will not be automatically reactivated. The player must take an active step to resume access.

5. Recognising Problem Gambling

Problem gambling may manifest gradually. The following indicators may suggest that gambling is no longer recreational and has become harmful:

• Spending more money on gambling than you can afford to lose.
• Borrowing money or selling assets to fund gambling activity.
• Gambling to recover losses ("chasing losses").
• Neglecting work, family, or personal responsibilities due to gambling.
• Experiencing anxiety, irritability, or distress when not gambling.
• Being dishonest with others about the extent of your gambling.
• Using gambling as an escape from personal difficulties.
• Repeatedly attempting to stop gambling without success.

If you recognise any of these patterns in your own behaviour, we strongly encourage you to use the account controls available after Seven Casino login, or to contact our support team to discuss options including self-exclusion.

6. Protecting Vulnerable Players

Seven Casino employs a risk-based monitoring programme to identify players who may be displaying signs of harmful gambling behaviour. Where such indicators are detected, our responsible gaming team may:

• Make proactive contact with the player to discuss their account activity.
• Apply temporary restrictions to the account pending further review.
• Provide information regarding available support services and tools.
• Require the player to engage with our responsible gaming team before continued access is granted.
• Refer the matter to the player's nominated responsible gaming contact if applicable.

Seven Casino reserves the right to impose account restrictions without prior notice where we have reasonable grounds to believe that continued unrestricted access presents a risk of harm to a player.

7. Protection of Minors

Seven Casino does not permit individuals under 18 years of age to open an account or access any real-money gambling service. We implement the following measures to prevent underage access:

1. Mandatory age declaration at the point of registration.
2. Identity verification checks carried out during account opening and prior to withdrawal processing.
3. Suspension of accounts where age verification cannot be satisfactorily completed.
4. Monitoring of account activity for indicators of underage use.

If you share a device with minors, we recommend installing third-party parental control software such as Net Nanny, Gamban, or similar solutions to prevent access to Seven Casino and other gambling websites.

8. Responsible Use of Bonuses

Seven Casino bonus offers and promotional rewards are subject to terms and conditions that include wagering requirements and game restrictions. Players are encouraged to read all promotional terms carefully before accepting any bonus.

Players who have self-excluded or set a deposit limit that prevents them from meeting bonus eligibility criteria will not be exposed to targeted bonus marketing. If you wish to opt out of all promotional communications from Seven Casino, you may do so at any time via your account settings or by contacting customer support.

9. Support Organisations

The following independent organisations provide confidential advice, support, and treatment services for individuals affected by problem gambling in the United Kingdom:

These organisations operate independently of Seven Casino and their services are provided free of charge.

10. Contacting Seven Casino

If you have questions about the responsible gaming tools available at Seven Casino, wish to activate a limit, request self-exclusion, or raise a concern, you may contact our responsible gaming team via the following channels:

11. Policy Review

This Responsible Gaming policy is reviewed on a periodic basis to reflect updates to UK Gambling Commission guidance, legislative developments, and operational best practice. The current version is effective as of 1 January 2026.

Players are encouraged to review this page regularly. Continued use of Seven Casino constitutes acceptance of the current responsible gaming framework as set out herein.

Seven Casino is operated under licence from the UK Gambling Commission. Gambling is for entertainment purposes only. Please gamble responsibly. If gambling is affecting your life, please seek help. BeGambleAware.org · GamCare.org.uk · GamStop.co.uk